Referensi
Daftar referensi di bawah ini merupakan rujukan ilmiah berupa buku teks utama dan artikel jurnal akademik terakreditasi yang menjadi landasan teoritis dalam penyusunan buku Kecerdasan Interpersonal. Rujukan ini memuat konsep-konsep kunci seperti multiple intelligences, active listening, empathy, resolusi konflik (conflict resolution), persuasi, feedback, psychological safety, kolaborasi virtual (virtual collaboration), dan kepemimpinan interpersonal (interpersonal leadership).
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Cialdini, R. B. (2001). Influence: Science and practice (4th ed.). Allyn & Bacon.
Davis, M. H. (1983). Measuring individual differences in empathy: Evidence for a multidimensional approach. Journal of Personality and Social Psychology, 44(1), 113–126. https://doi.org/10.1037/0022-3514.44.1.113
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999
Gardner, H. (2011). Frames of mind: The theory of multiple intelligences (30th anniversary ed.). Basic Books.
Gibson, C. B., & Gibbs, J. L. (2006). Unpacking the concept of virtuality: The effects of geographic dispersion, electronic dependence, dynamic structure, and national diversity on team innovation. Administrative Science Quarterly, 51(3), 451–495. https://doi.org/10.2189/asqu.51.3.451
Goleman, D. (1998). Working with emotional intelligence. Bantam Books.
Hertel, G., Geister, S., & Konradt, U. (2005). Managing virtual teams: A review of current empirical research. Human Resource Management Review, 15(1), 69–95. https://doi.org/10.1016/j.hrmr.2005.01.002
Rogers, C. R., & Farson, R. E. (1957). Active listening. Industrial Relations Center, University of Chicago.
Thomas, K. W., & Kilmann, R. H. (1976). Thomas-Kilmann Conflict Mode Instrument. Group & Organization Studies, 1(2), 249–251. https://doi.org/10.1177/105960117600100214
Uhl-Bien, M. (2006). Relational leadership theory: Exploring the social processes of leadership and organizing. The Leadership Quarterly, 17(6), 654–676. https://doi.org/10.1016/j.leaqua.2006.10.007
Weger, H., Jr., Castle Bell, G., Minei, E. M., & Robinson, M. C. (2014). The relative effectiveness of active listening in initial interactions. International Journal of Listening, 28(1), 13–31. https://doi.org/10.1080/10904018.2013.813234